Pros and Cons of Buying a Refurbished Phone
Robert Cerff / 07-09-2022 / News & Tips
If you’re considering buying a refurbished phone, it’s your lucky day because we’ve unpacked the pros and cons you need to consider to help make your decision easier. But first, here’s a quick explanation of the difference between second-hand and refurbished devices, as these often get confused.
A second-hand phone
is usually sold by a private seller and usually isn’t covered by a warranty so you take a gamble on the condition of the device.
Refurbished phones
, also called pre-owned and sometimes labelled CPO (certified pre-owned), have been restored to almost new after use. Customers return these to service providers or tech manufacturers due to a fault or at the end of a contract. These devices can even be brand new or lightly used and in perfectly functional condition without exterior defects. Refurbished phones in top condition are usually returned during the cooling-off period.
It’s time to check out the pros and cons of refurbished phones to help you decide if this is a smart option for you.
Pro: Fresh out of the box, almost
Before a phone is refurbished, a qualified technician from a trusted service provider or manufacturer will thoroughly inspect and test it to see if it’s in working order. These can include battery tests, checking if the buttons and cameras function correctly, verifying the audio quality and screen responsiveness, and much more.
If a phone qualifies for refurbishment, the trusted seller will repair or replace faulty parts using genuine components before resale. Refurbished phones can be restored to almost fresh out of the box with new batteries and screens, the latest software updates, and so much more, depending on the condition of the phone.
Con: Small imperfections exist
Although refurbished phones work like new, you may have to make some compromises in the name of saving some cash. The major one that might be hard for some buyers to overlook is these phones usually have minor marks or scratches not covered by the warranty. Reputable sellers disclose the information in the product description so you can buy with peace of mind.
Pro: Keeps you in budget
It’s no secret that refurbished phones are affordable - it’s probably the main reason you’re considering this option right now. If so, you’re on the right track. Discounts on refurbished phones are at least 15% off the normal price. The exact discount depends on the model and any possible exterior defects.
Con: Add-ons get dropped
Another factor to consider is that refurbished phones don’t guarantee add-ons or accessories that were originally bundled with the phone, such as earphones. However, they do include a charging cable or charger.
Pro: 12-month warranty keeps you covered
Perhaps the biggest benefit is that trusted sellers have you covered with a 12-month warranty. It includes repairs on internal components, ensuring you have peace of mind if any faults arise. Besides repairs, a warranty allows you to return the phone for a money-back guarantee or replacement.
Con: Missing the bus on software updates
If you’re buying an older refurbished phone, you may not be guaranteed long-term security updates and support. Without these security patches, your vulnerabilities online can be detected by hackers, resulting in perfectly usable phones becoming obsolete. However, there is some good news with manufacturers like Samsung and Apple now offering longer security support with a minimum of 5 years on many devices. Tip: Before buying a refurbished phone, research when security updates are scheduled to end.
Pro: Good for the environment
Thankfully, there are now many ways companies and everyday consumers can help reduce the impact of tech on the environment. Extending the life of an existing product is one such way, and this is where refurbished phones truly shine. For example, Vodacom recently joined the refurbishment movement, offering certified refurbished iPhones approved for resale. The network provider is committed to reducing e-waste by refurbishing and recycling 200 000 devices from customers by 2025.
Refurbished phones are no doubt an excellent choice if you want a newer, high-end smartphone at a lower price while also getting peace of mind and helping the environment too. Mondo is proud to offer a range of refurbished phones [E to our customers, because we believe in real choice.
